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Blog
Welcome to the Inspiring Change Blog.
Thoughts on communications, change, engagement, leadership or pretty much anything else of interest or note that I pick up around the place. A place to relax, think, write and muse a little...
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From civility to culture: why workplace incivility is an organisational design issue
When workplace incivility occurs, what matters most is what happens next. Explore how context, culture and leadership behaviour shape our responses.
Sadhbh O'Flaherty
Feb 234 min read


How People Respond to Workplace Incivility and Why
When workplace incivility occurs, what matters most is what happens next. Explore how context, culture and leadership behaviour shape our responses.
Sadhbh O'Flaherty
Feb 46 min read


Why small acts of rudeness aren’t so small: Understanding workplace incivility
Workplace incivility is subtle, ambiguous, and widespread. Learn how everyday disrespect affects wellbeing, performance, and organisational culture.
Sadhbh O'Flaherty
Jan 134 min read


Disconnection | Mind The Gap Report
Hybrid work and generational divides can create disconnection. Learn how leaders can rebuild culture, foster inclusion, and strengthen workplace connection.
Scott McInnes
Oct 2, 20255 min read


Accountability for Values | Mind The Gap Report
Many organisations promote values like integrity and respect—but without accountability, they’re just words. Learn how leaders can close the gap between talk and action to build stronger, more resilient teams.
Scott McInnes
Sep 25, 20255 min read


Skills for Today & Tomorrow | Mind The Gap Report
Discover how great managers drive culture, engagement, and business results. Learn practical strategies to upskill managers, improve consistency, and turn leadership into a culture multiplier. Download our free Mind the Gap report.
Scott McInnes
Sep 18, 20253 min read


The Manager Factor | Mind The Gap Report
Discover how great managers drive culture, engagement, and business results. Learn practical strategies to upskill managers, improve consistency, and turn leadership into a culture multiplier. Download our free Mind the Gap report.
Scott McInnes
Sep 11, 20253 min read


Leadership Skill & Will | Mind The Gap Report
Explore how leadership skill and will shape workplace culture. Discover insights from CPOs on bridging leadership gaps, building agile mindsets, and creating culture-driven organisations. Practical steps for executives to become true culture champions.
Scott McInnes
Sep 2, 20252 min read


What a trip to Mumbai taught me about bias, diversity & leading with empathy
A classroom unlike any other What happens when you put 20 senior leaders from 9 countries, across 4 continents, into a room in Mumbai for...
Scott McInnes
Feb 20, 20244 min read


Keeping Culture Strong in a Hybrid Working Environment
In the wake of the COVID-19 pandemic, hybrid work environments are the new norm for many organisations. While the flexibility and...
Scott McInnes
Feb 20, 20243 min read


Why Culture Change Initiatives Often Fail & How To Prevent It
Introduction Your organisational culture, along with your operating model and strategy, is critical to high performance. The alignment of...
Scott McInnes
Nov 20, 20233 min read


Bridging the Gap: Connecting Employees with the Organisation’s Vision
Every organisation should have a clear and compelling vision that is aligned with their purpose, and every person in that organisation...
Scott McInnes
Oct 13, 20233 min read
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