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Welcome to the Inspiring Change Blog.
Thoughts on communications, change, engagement, leadership or pretty much anything else of interest or note that I pick up around the place. A place to relax, think, write and muse a little...
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Challenge 02: What is our time together actually for?
**Hybrid working isn’t the problem. The problem is introducing it without deciding what our time together is actually for.**
When people commute into the office only to spend the day on Teams calls, something has been missed. Being in the same place doesn’t automatically create connection.
So what should our time together actually be for? And how can organisations design hybrid working to create more meaningful connection, collaboration and belonging?

Scott McInnes
2 days ago4 min read


Challenge 01: Too busy to connect
We were promised that AI would give us more time. Ask people what they've done with that time and the honest answer is often more work. One of the senior people leaders we spoke to during our latest research put it particularly well. Nearly everyone we interviewed identified busyness as a barrier to connection. But their responses revealed something deeper than full calendars and overloaded teams. We haven't just run out of time to connect. We've started to lose the habit

Scott McInnes
Sep 234 min read


Is disconnection costing your organisation?
Last year we published Mind the Gap, a research report in which we asked Chief People Officers what the three biggest challenges were in building a strong and aligned cultures in their organisations. Five themes came through those conversations: leadership skill and will, the manager factor, skills for today and tomorrow, accountability for values, and disconnection. At the time, it was tempting to see these as five separate challenges, each requiring its own solution. But as

Scott McInnes
Sep 104 min read


From civility to culture: why workplace incivility is an organisational design issue
When workplace incivility occurs, what matters most is what happens next. Explore how context, culture and leadership behaviour shape our responses.

Sadhbh O'Flaherty
Feb 234 min read


How People Respond to Workplace Incivility and Why
When workplace incivility occurs, what matters most is what happens next. Explore how context, culture and leadership behaviour shape our responses.

Sadhbh O'Flaherty
Feb 46 min read


Why small acts of rudeness aren’t so small: Understanding workplace incivility
Workplace incivility is subtle, ambiguous, and widespread. Learn how everyday disrespect affects wellbeing, performance, and organisational culture.

Sadhbh O'Flaherty
Jan 134 min read


Disconnection | Mind The Gap Report
Hybrid work and generational divides can create disconnection. Learn how leaders can rebuild culture, foster inclusion, and strengthen workplace connection.

Scott McInnes
Oct 2, 20255 min read


Accountability for Values | Mind The Gap Report
Many organisations promote values like integrity and respect—but without accountability, they’re just words. Learn how leaders can close the gap between talk and action to build stronger, more resilient teams.

Scott McInnes
Sep 25, 20255 min read


Skills for Today & Tomorrow | Mind The Gap Report
Discover how great managers drive culture, engagement, and business results. Learn practical strategies to upskill managers, improve consistency, and turn leadership into a culture multiplier. Download our free Mind the Gap report.

Scott McInnes
Sep 18, 20253 min read


The Manager Factor | Mind The Gap Report
Discover how great managers drive culture, engagement, and business results. Learn practical strategies to upskill managers, improve consistency, and turn leadership into a culture multiplier. Download our free Mind the Gap report.

Scott McInnes
Sep 11, 20253 min read


Leadership Skill & Will | Mind The Gap Report
Explore how leadership skill and will shape workplace culture. Discover insights from CPOs on bridging leadership gaps, building agile mindsets, and creating culture-driven organisations. Practical steps for executives to become true culture champions.

Scott McInnes
Sep 2, 20252 min read


What a trip to Mumbai taught me about bias, diversity & leading with empathy
A classroom unlike any other What happens when you put 20 senior leaders from 9 countries, across 4 continents, into a room in Mumbai for...

Scott McInnes
Feb 20, 20244 min read


Keeping Culture Strong in a Hybrid Working Environment
In the wake of the COVID-19 pandemic, hybrid work environments are the new norm for many organisations. While the flexibility and...

Scott McInnes
Feb 20, 20243 min read


Why Culture Change Initiatives Often Fail & How To Prevent It
Introduction Your organisational culture, along with your operating model and strategy, is critical to high performance. The alignment of...

Scott McInnes
Nov 20, 20233 min read


Bridging the Gap: Connecting Employees with the Organisation’s Vision
Every organisation should have a clear and compelling vision that is aligned with their purpose, and every person in that organisation...

Scott McInnes
Oct 13, 20233 min read


When A Payments Scandal Is The Tip Of The Culture Iceberg
Our national broadcaster, RTÉ (Raidió Teilifís Éireann), is deeply embedded in the nation's cultural fabric. Over the years, RTÉ has...

Scott McInnes
Aug 22, 20233 min read


Embedding Values is Key to Success
Making Your Values More Meaningful Over the years, we’ve worked with lots of organisations to help them either create new values or...

Scott McInnes
Feb 28, 20233 min read


How to Connect Your Employees to Your Strategy
How can you get your employees to care about your organisational strategy? (because right now, they probably don't). It is not what any...

Scott McInnes
Dec 21, 20224 min read


The Role of Senior Leaders in Creating Values-led Organisations
What are organisational values, and where do they come from? Organisational values tell us what is important within an organisation, just...

Scott McInnes
Oct 27, 20223 min read


Align Recognition Programs to Organisational Culture
Question: Is Your recognition programme aligned with the culture you want to have? When recognition is discussed in the same breath as...

Scott McInnes
Jul 25, 20223 min read
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