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Welcome to the Inspiring Change Blog.
Thoughts on communications, change, engagement, leadership or pretty much anything else of interest or note that I pick up around the place. A place to relax, think, write and muse a little...
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Challenge 04: Connection is only as strong as your weakest leader
One strong leader can transform the experience of a team. One who gets it wrong can undo the work of an entire culture programme. Think about two teams working in the same organisation. They have the same company values, the same policies and the same leadership messages. Yet one team communicates openly, supports each other and feels genuinely connected. The other struggles with silos, poor communication and a lack of trust. How can two teams have such different experiences?

Scott McInnes
8 hours ago4 min read


Challenge 02: What is our time together actually for?
**Hybrid working isn’t the problem. The problem is introducing it without deciding what our time together is actually for.**
When people commute into the office only to spend the day on Teams calls, something has been missed. Being in the same place doesn’t automatically create connection.
So what should our time together actually be for? And how can organisations design hybrid working to create more meaningful connection, collaboration and belonging?

Scott McInnes
Oct 64 min read


What a trip to Mumbai taught me about bias, diversity & leading with empathy
A classroom unlike any other What happens when you put 20 senior leaders from 9 countries, across 4 continents, into a room in Mumbai for four days? You get the Common Purpose Senior Leader Programme — an intense, immersive leadership experience designed to challenge how we think, lead, and connect. I was fortunate enough to take part just a few weeks ago, and I’ve been reflecting on the impact it had on me ever since. This wasn’t your typical leadership programme. There were

Scott McInnes
Feb 20, 20244 min read


Keeping Culture Strong in a Hybrid Working Environment
In the wake of the COVID-19 pandemic, hybrid work environments are the new norm for many organisations. While the flexibility and...

Scott McInnes
Feb 20, 20243 min read


Why Culture Change Initiatives Often Fail & How To Prevent It
Introduction Your organisational culture, along with your operating model and strategy, is critical to high performance. The alignment of...

Scott McInnes
Nov 20, 20233 min read


When A Payments Scandal Is The Tip Of The Culture Iceberg
Our national broadcaster, RTÉ (Raidió Teilifís Éireann), is deeply embedded in the nation's cultural fabric. Over the years, RTÉ has played a significant role in shaping public opinion, reflecting Irish society, and promoting artistic and creative endeavours. However, recent events in RTÉ had us glued to the TV (watching hours of broadcasts from the Oireachtas - the upper house of the Irish parliament) for all the wrong reasons that were initially centred around a payments sc

Scott McInnes
Aug 22, 20234 min read


The Role of Senior Leaders in Creating Values-led Organisations
What are organisational values, and where do they come from? Organisational values tell us what is important within an organisation, just...

Scott McInnes
Oct 27, 20223 min read


Align Recognition Programs to Organisational Culture
Question: Is Your recognition programme aligned with the culture you want to have? When recognition is discussed in the same breath as...

Scott McInnes
Jul 25, 20223 min read


The Role of Senior Sponsors In Culture Change
A tricky business is culture change. Peter Drucker once said, “…culture eats strategy for breakfast”. It’s true that rationalising a...

Scott McInnes
Jul 7, 20222 min read


Work Rituals For Hybrid Teams
The St. Regis hotel brand has rituals in every corner of its properties. The Bloody Mary cocktail, for example, was said to have been...

Scott McInnes
Jun 23, 20223 min read


Future World of Work
It's been a year since we talked about the future world of work. In Episode 61 of Building Better Cultures, Kevin Empey of Dublin-based...
Sarah Cameron
May 17, 20223 min read


Customer Experience Impacts Employee Experience
Organisations have many different stakeholders – two of the most important groups are customers and employees. The ideals of Customer...
Sarah Cameron
May 5, 20223 min read


Hiring for Culture Fit or Values Fit
Often touted as the next generation of recruitment, values-based hiring seeks to attract those who align with an organisations values or culture. At face value, what's not to like? What's wrong with organisations trying to attract people who fit what they are trying to build? Or is it worth a deep dive into the potential implications of values-based hiring, not all of which are advantageous? What is Hiring for Cultural Fit? The challenge regarding the idea of cultural fit –
Sarah Cameron
Mar 29, 20223 min read


Connection Is King
For many people, it’s easy to think of hybrid working like hybrid cars – we know they’re out there, we know they’re a good thing, but why? And how? Even before 2020, hybrid working was being touted as the next big thing. Organisations were starting to make in-roads into adopting this ‘half in, half out’ way of working, and studies were starting to emerge about why it was so beneficial. Fast forward a couple of years, and it feels like hybrid working has been with us for de

Scott McInnes
Feb 1, 20223 min read


How to Build Successful Remote Cultures
In episode 85 of Building Better Cultures podcast, Scott spoke to Camila Boyer, Head of Internal Communications and Culture at Hopin,...

Scott McInnes
Jan 20, 20224 min read


Building Better Cultures Podcast - Top 10 in 2021
Hello everyone, It’s almost the end of another year - and what a year it has been. With lockdowns, vaccine rollouts, remote + hybrid work and return-to-office transitions, there have been a lot of changes. While 2021 is coming to a close, we are excited to start a new chapter in 2022. Over the past few weeks, we've been reviewing our year and reflecting on what we have accomplished. We decided to make a small, two-part series sharing our top podcasts and blog posts from 2021

Scott McInnes
Dec 21, 20213 min read


How To Be Courageous In The Workplace
I recently saw the below poster (blue and yellow) on the bathroom wall, and it got me thinking about courage and what it means to be...

Scott McInnes
Sep 16, 20212 min read


79 | Don't Check Up, Check In
Remote working is increasing, in our Covid-19 world. With that, internal communications and employee engagement is critical to keep our team
Scott McInnes
Apr 29, 20202 min read


72 | A staff survey when things aren’t great!?
Looking to improve your internal communications strategy, but don't know where to begin? Start with YOUR employee's. They are the ke
Scott McInnes
Feb 18, 20203 min read


69 | Driving ownership of your values
Learn 5 actionable steps you can implement that will bring your orgainsations purpose and values to life!
Scott McInnes
Jan 20, 20203 min read
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