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Silos rarely develop because people want to work in isolation. They grow when teams become focused on their own priorities, decisions get stuck in approval processes and colleagues lose sight of what others do. In this article, Scott explores how organisational structures, geography and a lack of understanding between teams can weaken connection, and shares five practical ways leaders can start breaking down silos.

How can you get your employees to care about your organisational strategy? (because right now, they probably don't). It is not what any...

Organisations have many different stakeholders – two of the most important groups are customers and employees. The ideals of Customer...

It's getting ever more challenging to keep on top of changing customer needs. To add to the fun, the needs of employees are changing too....

For many people, it’s easy to think of hybrid working like hybrid cars – we know they’re out there, we know they’re a good thing, but why? And how? Even before 2020, hybrid working was being touted as the next big thing. Organisations were starting to make in-roads into adopting this ‘half in, half out’ way of working, and studies were starting to emerge about why it was so beneficial. Fast forward a couple of years, and it feels like hybrid working has been with us for de

Hello everyone, It’s almost the end of another year - and what a year it has been. With lockdowns, vaccine rollouts, remote + hybrid work and return-to-office transitions, there have been a lot of changes. While 2021 is coming to a close, we are excited to start a new chapter in 2022. Over the past few weeks, we've been reviewing our year and reflecting on what we have accomplished. We decided to make a small, two-part series sharing our top podcasts and blog posts from 2021

In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy and understanding to communications. Key takeaways: ➡️ Organisations large and small are now using podcasting to reach their staff wherever they are. ➡️ The bar to entry is low - it's not expensi

Strategy is boring. Or, more specifically, strategy can be exciting but how we communicate it - in 50 page strategy documents - is...

Along with Zoom, email usage has grown exponentially as billions of people globally have been forced to work remotely. Sadly, it's not all good email - too long, too short, too abrupt, unclear what the ask is, too many CCs, and so on and so forth. So in this episode a few hints and tips to ensure your emails hit the mark (and not the delete key!)

Learn why employee perspective affects your internal communications strategy & how leaders can convey messages effectively.

Harnessing the idea of employee generated content is a great way to give your employees a voice and make your internal communications more r

How can I make more employees more engaged? Learn how to leverage the power of emotional storytelling to cultivate values your team can con

Looking to improve your internal communications strategy, but don't know where to begin? Start with YOUR employee's. They are the ke

Are YOU looking to enhance YOUR customer experience? Hint: It starts with employee experience. Re-strategize with these 5 tips & get tra