State of the Sector
In this special bonus episode, Scott McInnes and his colleague Sadhbh O’Flaherty are joined by Communications Consultant at Gallagher, Maddison Grigsby, to explore the latest insights from the 'State of the Sector' report on internal communications, focusing on the readiness gap, strategic alignment, and human-centric communication.
Maddison shares expert advice on improving manager effectiveness, change management, and leveraging AI for better engagement.
About Madison Grigsby
In this special bonus episode, Scott McInnes and his colleague Sadhbh O’Flaherty are joined by Communications Consultant at Gallagher, Maddison Grigsby, to explore the latest insights from the 'State of the Sector' report on internal communications, focusing on the readiness gap, strategic alignment, and human-centric communication.
Maddison shares expert advice on improving manager effectiveness, change management, and leveraging AI for better engagement.
"Culture is lived in the interactions between managers and their teams. Managers account for at least 70% of the variance in team engagement levels."
- CPO Mind the Gap Research, 2025
Core Topics Discussed
In early 2025, we asked Chief People Officers one simple question:
"What are the biggest challenges you face in YOUR organisation today when it comes to building a strong and aligned culture?"
Their answers revealed five critical gaps that are holding organisations back.​
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What You'll Learn
Real Insights
Get candid perspectives from Chief People Officers who are dealing with these challenges daily. No theory – just practical insights from the front lines.
Practical Solutions
Specific, actionable steps you can implement immediately. From clarifying behavioral expectations to designing moments for connection in hybrid teams.
Business Cases
Understand exactly why these culture gaps are costing you revenue, talent, and competitive advantage – and how fixing them creates measurable business impact.
"A people agenda is only as strong as the CEO and senior team who are willing to support it and drive it across the organization".
- CPO Mind the Gap Research, 2025